I have always received feedback from participants attending programmes I conducted that saying 'thank you' to someone is fairly easy and quite natural.
I challenged them by asking them if they still owed their spouses 'thank you' for their first night they had together, despite having been married for many many years. Almost immediately, I could see everyone staring at me with a smile. A look that say nothing else but, "You got me."
Did I proved them wrong? The answers can only come from the participants.
The point I am diving is that saying 'thank you' isn't that easy after all, especially so when that person is close to you. By being too close, one can be very assuming.
This article and this response are worth pondering. Is there any lessons learned here?
Managers are too busy doing their own things and expects the subordinates and co-workers to understand them. Their excuses have always been that they have more importance and urgent things to attend to. Little did they realised that their subordinates are observing their behaviours as they contradict themselves.
Didn't managers always stressed "that the most important assets in the organisation is their human capital (people)" in their company speeches?
Should managers be continually reminded to find time to say "thank you" to their workers? Should it take outsiders to trigger managers' thought to say 'thank you' to deserving co-workers?